Published: 10.8.23 – updated 20.1.25
Our contact details
Name: Data Protection Officer
Address: Time Square, Market Street, Bracknell, RG12 1JD
Phone Number: 01344 352000
Email: dpo@bracknell-forest.gov.uk
Bracknell Forest Council is registered as a controller with the Information Commissioner’s Office (ICO).
You can find us on the ICO website - our registration number is Z4971654.
The Bracknell Forest Safeguarding Board is a statutory service which exists to bring together local organisations to help safeguard vulnerable adults and children living in the borough.
You can find out more about the Bracknell Forest Council Safeguarding Board and what we do on our ‘About us’ page.
The type of personal information we collect
We currently collect and process the following information:
Information about the child or adult
- Name
- Address
- Telephone number
- Age and/or date of birth
- Names and contact details of family and support network
- Unique identification numbers as relevant (such as National Insurance Number or NHS number)
Information about family members and support network of the child or adult
- Name
- Address
- Relationship to individual
- Date of birth
- Legal status (e.g. Care Act 2014, Children Act 1989)
We also collect the following special category information:
Information about the child or adult
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health information (including information about disabilities)
- Sexual orientation
- Gender
- Information relating to the individual case, including:
- Details of any safeguarding concerns, which might include special category data
- Professional views or opinions during the course of the review process
- Information relating to, or contained in care plans or safeguarding plans
- Information about needs and wishes
Information about family members and support network of the child or adult
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health information (including information about disabilities)
- Sexual orientation
- Gender
- Information relating to the individual case, including:
- Details of any safeguarding concerns, which might include special category data.
- Professional views or opinions during the review process.
- Information relating to or contained in care plans or safeguarding plans.
- Information about needs and wishes.
Criminal offence data will be processed under the 28 conditions of Schedule 1 of the Data Protection Act 2018 which are available for the processing of criminal offence data. We use this data when necessary to support the statutory functions of the Board e.g. case review and quality assurance.
How we get the personal information and why we have it
Most of the personal information we process is provided to us for one or more of the following reasons:
- To fulfil our statutory responsibilities which include organising and commissioning safeguarding reviews.
- Understand your needs and provide quality assurance of the local services responsible for safeguarding you.
- To promote your health and wellbeing and keep you safe from harm.
- To analyse and evaluate the services provided by partner organisations.
We receive information directly, or indirectly, from the following sources:
- From you in the form of feedback, or notifications for statutory review
- Family members
- Partner agencies (e.g. the police or schools)
- Providers of services
How the law allows us to use your personal information
Lawful basis for processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing personal data is Article 6 UK GDPR:
(c) We have a legal obligation
(e) We need it to perform a public task
Special category data
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing special category data is Article 9 UK GDPR:
(g) Processing is necessary for reasons of substantial public interest
(h) Processing is necessary for provision of health or social care treatment
You can read the guide to lawful basis for processing special category data on the Information Commissioner's Office website.
Legal obligation and public task
Our ‘legal obligations’ and the public tasks we are required to carry out are found in:
- Children Act 1989/ 2004
- Care Act 2014
- Care and Support Act Statutory Guidance 2024
- Children and Social Work Act 2017
- Working Together to Safeguard Children Statutory Guidance 2023
- The Local Safeguarding Children Boards Regulations 2006
- Health and Social Care Act 2015
- Human Rights Act 1998
- Mental Health Act 1983 (amended 2007)
- Mental Capacity Act 2005
- Homelessness Reduction Act 2017
Who we share your information with
Information held by the Board may be shared with the following organisations:
- Safeguarding and relevant partners of the Bracknell Forest Safeguarding Board (e.g. the Police, ICS, Local Authority, voluntary organisations, probation and fire service)
- Care Quality Commission, Ofsted and HMiCFRS
- Coroner’s Office
- Your GP or other Health Services
- Healthwatch
- Government departments
- Other Local Authorities and Safeguarding Boards
- Families (redacted for the purposes of statutory reviews)
- Public (redacted information e.g. learning from reviews etc)
We share your information with these organisations:
- In order to fulfil the functions of the Board (s.45 Care Act 2014, s.10 Children Act 2004, chapter 2 Children and Social Work Act 2017).
- Where there is a risk of serious harm to you or others.
- Where there is a risk that a child or adult is at risk of harm or abuse or is experiencing harm or abuse.
- Where a legal procedure requires us to share information.
There may be situations where we are required to share information to safeguard public safety, or where there is a risk of immanent harm, or in an emergency situation. In these circumstances, we will only share the minimum amount of information necessary to the purpose.
How we store your personal information
Your information is securely stored in Microsoft SharePoint.
Data will not be kept for longer than is necessary and is kept in line with the council’s retention and disposal schedule. We will dispose your information by securely destroying any data we hold.
No personal data is stored outside the UK.
Your data protection rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
Find out more about your right of access from the ICO.
Your right to get your data corrected
You have the right to ask us to correct information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
Find out more about your right to get your data corrected from the ICO.
Your right to get your data deleted
You have the right to ask us to delete your personal information in certain circumstances.
Find out more about your right to get your data deleted from the ICO.
Your right to limit how organisations use your data
You have the right to ask us to limit the processing of your information in certain circumstances.
Find out more about your right to limit how organisations use your data from the ICO.
Your right to object to the use of your data
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks.
Find out more about your right to object to the use of your data from the ICO.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you.
The right only applies if we are processing information based on your consent or for the performance of a contract, and the processing is automated.
Find out more about your right to data portability from the ICO.
Making a request
You are not required to pay any charge for exercising your rights. If you make a request, we have 28 days to respond to you.
To make a request, contact us by: bfsb@bracknell-forest.gov.uk
Service adjustments
As a public authority and a provider of services to the public, we have a legal duty to comply with the Equality Act 2010.
This means we need to make service adjustments for anyone with a disability who contacts us in any capacity, to eliminate any barriers to accessing our services.
Our lawful basis for processing this information is article 6(1)(c) of the GDPR as we have a legal obligation to provide this. Our processing of special category data, such as health information you give us, will be based on article 9(2)(a), which means we need your consent.
We will create a record of your adjustment requirements. These will give your name, contact details and type of adjustment required, along with a brief description of why it is required. Relevant staff can access this to make sure they are communicating with you in the required way.
Please contact bfsb@bracknell-forest.gov.uk should you require service adjustments.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@bracknell.forest.gov.uk.
You can also complain to the ICO if you are unhappy with how we have used your data by:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
Read Bracknell Forest Safeguarding Board Privacy Policy.
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